Banking News – Tranquility Spa Pvt. Ltd. has been awarded the ISO 9001:2015 certification by the United Registrar of Systems (URS), becoming Nepal’s first and only spa and wellness brand to receive the internationally recognized quality management certification.

URS is a globally recognized certification body accredited by UKAS and IAF. The certification recognizes the company’s Quality Management System (QMS) across its comprehensive range of wellness and beauty services.

The certification covers therapeutic massage, all types of beauty therapy, steam, sauna and jacuzzi facilities, gym, swimming pool, and tennis services, confirming that Tranquility Spa’s operational standards, hygiene practices, and customer service meet international quality benchmarks.

Chief Executive Officer Bhuwan Faiju described the certification as a significant milestone for the company.

“This ISO 9001:2015 certification is an important achievement for Tranquility Spa. More importantly, it is a commitment to every customer that they will receive the same high standard of care, hygiene, and service at every one of our branches,” he said.

Chief Operating Officer Ranil Faiju added that the certification validates the systems and standards the company has developed over the years.

“Achieving ISO 9001:2015 certification is recognition of the systems and standards Tranquility Spa has built over the years. It reflects our commitment to consistency, cleanliness, and quality in every service we provide, and it is a benchmark we will continue to strengthen,” he said.

The company said the certification reinforces its commitment to providing customers with safe, high-quality wellness experiences while establishing Tranquility Spa as Nepal’s leading ISO-certified wellness brand.

Tranquility Spa has been providing premium wellness services for the past 18 years in Nepal and abroad. Starting from Lazimpat, Kathmandu, the company now operates through partnerships with renowned hotels in Kathmandu, Chitwan, Pokhara, Bhairahawa, and Malaysia.

The company currently employs more than 300 people, while its training division, Tranquility International Beauty & Spa Academy, has provided professional wellness skills training to more than 3,500 individuals.