Focus on Expanding Business Messaging in the Nepali Market

Kathmandu – Tele Digital Services Pvt. Ltd., a company under the Ramesh Corp group, organized a special event titled “The Converference” on Jestha 7 in collaboration with Meta. The program aimed to educate Nepali businesses about the potential of conversational commerce and the use of the WhatsApp Business API. The event saw participation from corporate leaders, brand marketers, and digital decision-makers from various industries across Nepal.

Considered a significant milestone in Nepal’s digital landscape, the event featured Albert Teong, Meta’s APAC Regional Partnership Manager, as the keynote speaker. His presence reflected Meta’s growing focus on Nepal as an emerging and strategically important market for conversational business solutions.

Senior representatives from several reputed Nepali companies attended the program. Discussions focused on how businesses can effectively use the WhatsApp Business API for customer service, lead generation, sales conversion, customer retention strategies, and personalized communication.

During the event, speakers highlighted global trends in business messaging, noting that more than one billion people connect with businesses every week through Meta’s messaging platforms. Given WhatsApp’s widespread use in Nepal, the event emphasized that Nepali businesses now have the opportunity to move beyond traditional communication channels such as SMS and email and adopt direct, trustworthy, and measurable customer engagement methods.

Speaking at the program, a representative stated, “Nepal is currently at an exciting turning point for business messaging, and we are witnessing rapid growth in the market. The WhatsApp Business Platform is designed for every type of business from small family-run shops in Thamel to national banks. Nepali brands are now in a position to begin utilizing the platform immediately. Customer conversations are already happening on WhatsApp; the only question is whether your brand is part of that conversation.”

Addressing the event, Ramesh Corp Executive Director Sanjay Agrawal said, “For more than five decades, Ramesh Corp has been a partner in the growth and progress of Nepali businesses. Supporting Tele Digital is an extension of that commitment. Our goal is to ensure Nepali businesses gain direct access to the world’s most powerful digital platforms with local support, local payment facilities, and complete platform accessibility.”

Similarly, Tele Digital Chief Executive Officer Navankur Sud stated, “Rather than forcing people into sales, consumers today prefer to purchase through conversations, and our focus should be on building a customer-centric digital ecosystem. Prioritizing customer needs helps brands create valuable and organized databases through natural interactions. The WhatsApp Business API enables Nepali businesses to engage customers where they already are, through personalized communication. ‘The Converference’ reflects our commitment to building the Nepali market from the ground up, as Tele Digital aims to become a new partner for your business.”

About Tele Digital Services

Tele Digital Services Pvt. Ltd. is a company under Ramesh Corp and operates as an official partner of Google, Meta, and WhatsApp. The company provides Nepali businesses with services including Google Ads, Meta Ads, Google Workspace, and WhatsApp Business API solutions, along with local payment support, local expertise, instant advertising credit, and dedicated support services available within Nepal.

Backed by over five decades of trust and experience from Ramesh Corp, Tele Digital is working to provide Nepali businesses with direct access to world-class digital technologies without intermediaries, foreign payment complications, or operational barriers.